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Frequently Asked Questions

General Questions:

What other mural designs do you have?
We only sell the pre-printed paper murals from Environmental Graphics. The designs you see on this site are the only ones available to us
Can I have a photograph made into a mural?
We do not produce custom murals. If you wish to convert a photo or other artwork into a mural, contact the manufacturer through their website: muralsyourway.com

About wall murals:

What are wall murals?
Wall murals are large, scenic graphics applied to the wall much like wallpaper. They are printed on 80 pound wet-strength paper. Each mural consists of 8 panels, which makes them very easy for the do-it-yourselfer. FREE paste is included with every mural from Decor Place. If you still have questions after reading the instructions, please feel free to contact Environmental Graphics directly at 1-800-328-3869.
What are the sizes?
Murals are printed in one size only. Each mural measures approximately 8' x 13' (244cm x 396cm).
Are wall murals durable?
Wall murals are printed on 80 lb. wet-strength paper. After printing they are finished with a light coat of varnish. They can be cleaned (but not scrubbed) with a wet sponge.

Hanging/Installing wall murals:

Installation Video and Detailed Instructions
Are wall murals for the "do-it-yourselfer"?
Wall murals are easy to hang. All you need are basic wallcovering tools in a couple of hours you will have made an unbelievable transformation to your room.  Each mural comes with detailed, easy-to-follow instructions and paste.  Click here to download a .PDF with installation instructions.
What do I need to know before I begin hanging a wall mural?
It should be smooth, and free of irregularities. You should not use sizing or any other wall prep/primer unless you intend to use ready-mix clear adhesive available at most home centers or paint and wallcovering stores.   The ideal surface is a wall painted with an inexpensive, flat latex paint. If you're unsure of your existing painted wall, we recommend 2 coats of flat latex. If the existing paint is a gloss or semi-gloss, use a medium grit sandpaper to roughen it. Please contact Environmental Graphics’ customer service department at 1-800-328-3869 with any questions.
What if my wall doesn't have a smooth surface?
If you have a textured wall, a wood-paneled wall, a wall made from cinder block, or any other rough surface, we recommend the installation of a "liner paper", followed by 2 coats of flat latex paint. A liner paper is simply a blank wallpaper which covers irregularities in the wall surface.
Will my wall be damaged when I remove a wall mural to redecorate?
Because the adhesive we include with each wall mural is "dry-strippable", our murals are very easy to remove. Your wall will not be damaged. This makes wall murals an excellent choice for decorating apartments and dormitories.
Can I install a wall mural in a bathroom or other high-moisture area?
Yes, if certain precautions are taken. The installed wall mural must be coated with a water-based polyurethane (several light coats) to protect it from moisture. In addition, if you suspect moisture exists behind the wall, an adhesive containing a mildewcide should be used such as Golden Harvest, medium weight, ready-mix clear adhesive.
What if my wall is too small?
Wall murals from Environmental Graphics are trimmable. Murals can trimmed to fit around windows and doors.

100% Satisfaction Guarantee:

We are committed to providing high quality products and exceptional customer service. If you are unhappy with any purchase you've made at Decor Place, we will replace the product immediately. Our goal is your complete satifaction! Contact us for help.

No Hassle Return Policy:

We allow returns and exchanges within 30 days of the date of purchase. The customer pays shipping on all exchanges/returns.

Return address:

Environmental Graphics
Attn: Returns Department
717 South 5th Street
Hopkins, MN 55343
Tel# 952-938-1300

Installation info

 

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